SO Captures Delivery of Images Policy
At SO Captures, we understand how eagerly you await the final images from your session. To ensure transparency and set clear expectations, we've outlined our Delivery of Images Policy below.
1. Turnaround Time”"'
- Our standard turnaround time for delivering the final edited images is 1-2 Weeks following the date of the photography session.
- For weddings and larger events, the turnaround time may extend to 3-4 Weeks.
- Rush delivery is available upon request for an additional fee, reducing the turnaround time to 3 Days for a fee of $100.
2. Image Selection
- For packages that include a set number of images, clients may select their preferred images from a proof gallery. The proof gallery will be made available within 2 weeks after the session.
- The client will have 1 week to make their selections. If selections are not made within this period, SO Captures will select the images to be finalized and delivered.
3. Delivery Format and Method
- Final images will be delivered in high-resolution JPEG format via a secure online gallery. The gallery will be accessible for 6 months for downloading and sharing.
- Upon request, images can also be delivered on a USB drive for an additional fee.
- Physical prints, albums, and other tangible products will be delivered separately for an additional fee and are subject to their own production and delivery timelines.
4. Image Editing and Retouching
- Standard editing, including color correction, exposure adjustment, and minor retouching, is included for all final images.
- Advanced retouching requests (e.g., removal of objects, extensive skin retouching) may incur additional charges and extend the delivery timeframe.
5. Copyright and Usage Rights
- Clients receive a personal use license, allowing for printing and sharing the images on social media, provided that SO Captures is credited when possible.
- The copyright of all images remains with SO Captures. Use of the images for commercial purposes is prohibited without written consent and may require additional licensing fees.
6. Archiving
- While SO Captures commits to archiving your images for a period of 3-6 months, we strongly recommend clients download and back up their images upon receipt.
7. Changes to Delivery Policy
- SO Captures reserves the right to modify this delivery policy at any time. Changes will not affect orders that have already been placed.
By booking a session with SO Captures, clients agree to the terms outlined in this Delivery of Images Policy.
Thank you for choosing SO Captures to capture your memories. We are committed to delivering high-quality images that you will cherish for years to come.